Contact Waterwatch on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , setting out your complaint.
 
You should also inform Robert Kerr at SEPA, This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  Remember Robert hasn't caused your problem - we think that he is as frustrated as we are.
 
Contact Environmental Health Officer,  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it We have found her very helpful - don't bother with her bosses they won't answer your complaint.  Karen and her colleagues need to know about your problem so they can take action.  They are as disgusted as we are.
 
Contact your local Councillors by email:
 
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ;  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ;  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ,

or

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You should copy us in on all of your emails and ask your neighbours to inform the above people.  We suggest that you send one email to Waterwatch and a separate one now to Karen copied to the rest.
 
If you wish we will come and see your problem. We are concerned that unless our elected representatives challenge Scottish Water to find a solution they will just prevaricate.  We are talking about many millions to solve the problem which causes your problems.